Refund Policy

BookVibrations.com

Last updated: January 01, 2026

Thank you for shopping at BookVibrations.com (“Site”), owned and operated by Book Vibrations (“Company,” “we,” “us,” or “our”). This Refund Policy explains how refunds are handled for purchases made through our Site and applies to all purchases of digital products from BookVibrations.com. Please read this policy together with our Terms & Conditions and Privacy Policy.

1. Digital Products Only

BookVibrations.com sells digital products only (for example: e‑books, PDFs, audio files, digital guides, workbooks, trainings, and other downloadable or streamable content). No physical products are shipped.

2. All Digital Sales Are Final (No Refunds)

Because our products are delivered digitally and you receive immediate access to the content:

  • All sales are final and non‑refundable.

Once you complete your purchase and access is granted (for example, via download link, email delivery, or account access):

  • We do not offer refunds.
  • We do not offer exchanges.
  • We do not accept cancellations.

By completing your purchase, you acknowledge and agree that you will not be entitled to a refund under any circumstances, except as expressly stated in Section 3 below.

3. Exceptions for Billing or Technical Errors

While we do not offer refunds for “change of mind,” we may review limited exceptions in the following cases:

  • Duplicate purchase (you were accidentally charged twice for the same product).
  • Clear technical issue on our side that prevents you from accessing the product, and we are unable to resolve it within a reasonable time after you contact us.

If you believe you qualify for an exception, please click the contact us button below.

  • Your full name
  • Order number
  • Date of purchase
  • The email address used at checkout
  • A clear description of the issue (e.g., duplicate charge, download not working)

We will review your request and may, at our sole discretion, issue a refund or credit. Submitting a request does not guarantee that a refund will be granted.

4. Chargebacks

If you experience a problem with your order, you agree to contact us first at [your support email] so we can try to resolve the issue.

Filing a chargeback with your bank or payment provider without giving us a reasonable opportunity to assist you may:

  • Delay resolution, and
  • Result in immediate termination of access to our products and/or your account.

We reserve all rights to dispute any chargeback that we believe is improper or in violation of this Refund Policy or our Terms & Conditions.

5. Changes to This Refund Policy

We may update this Refund Policy from time to time. When we do:

  • We will post the updated version on this page, and
  • We will update the “Last updated” date at the top.

Your continued use of the Site or purchase of products after changes are posted means you accept the updated Refund Policy.

6. Contact Us

If you have questions about this Refund Policy or need help with an order, please contact:

Book Vibrations

Need help with an order?

We’re here to help with access issues, duplicate charges, or billing questions. Click the contact us button and include your order details so we can assist you as quickly as possible.